Overview
We design and build secure, user-friendly customer portals that empower users to manage their accounts, access content, and complete key actions independently. Whether for B2B platforms, SaaS products, or service businesses, our portals are intuitive, scalable, and integrated with your back-end systems to reduce support load and increase customer satisfaction.
Why work with us
Our portals are more than applications—they’re digital extensions of your product or service. We combine UX strategy, secure architecture, and seamless system integration to deliver experiences that meet real user needs. From billing to ticketing to data access, we create tools that build trust and retention.
It was an absolute pleasure dealing with Tribe Digital. I can see plainly how and why Tribe Digital are regarded and awarded as they are. Consummate professionals, talented, passionate and ambitious… it’s a Michelin grade recipe.
Eoghan Coleman
UN / International Organization for Migration
FAQ
Customer portals must be easy to use, secure, and helpful. Below are the most common questions we hear from companies looking to build or improve portals that support customer self-service, data access, or account management.
What is a customer portal?
A secure, login-based digital platform where customers can manage accounts, access services, and interact with your business.
What features can a portal include?
Account settings, billing, subscriptions, usage data, messaging, file sharing, support tickets, and more.
What does a customer portal cost?
Most customer portals cost between £45,000 and £120,000. but project costs depend on the final scope of work and vary from project to project. We generally have a minimum project size of £35.000.
Can it integrate with our CRM or backend?
Absolutely—we integrate portals with platforms like HubSpot, Salesforce, and custom databases.